Few things are as easy to master as Facebook marketing. A long time ago, you had to generate leads by taking your business to the customer, but now, Facebook brings the masses to you! Learn how to capitalize on this highly effective tool for marketing and improve your bottom line with the following helpful article.
The key to all marketing is to understand why you’re doing it. What is your end goal? Once you have that figured out, you can more easily create a plan to bring in exactly who you want to turn from Facebook like into customer. So start brainstorming today – what are you marketing?
You can build value for your Facebook campaign by using this platform to share exclusive content. Give some specific examples of the kind of exclusive content your subscribers have access to. You could for instance use Facebook to share some coupon codes or let your subscribers know about the new products you have not released yet.
Try using custom tabs on your Facebook page. When you first create your business Facebook page, you’ll have general tabs like the Wall and Info tabs. Try extending your capabilities by creating your own custom tabs. Some businesses have tabs that contain links to various kinds of content like products, newsletters, and ongoing contests.
By using the Power Editor, you can get your marketing post into mobile user’s news feed, the best way to reach those who aren’t using a traditional computer to access Facebook. In fact, there are also “Desktop News Feeds” which go to those on computers as well, so you can target both.
Watch your grammar, even if you do not feel like it is necessary. You may feel like you can get away with a mistake here and there due to the nature of your business, but this is not true. If you know that your grammar has issues, run everything through a checker before you post it.
Utilizing “custom audiences”, email addresses of current customers can be uploaded to target all your ads just towards them. This method will lower your campaign cost and increase your page’s conversion rate due to the fact that more leads will turn to actual sales.
Use Facebook as a customer service tool. Invite customers to send you questions, comments or complaints by commenting on your Facebook page. This is a great way to display your excellent customer service policies. Answer questions in details and offer refunds or new products right away to the customers who complain.
Do not forget to put contact information on your business’s Facebook page. This should include the same of your business, your phone number and the address of your business. If a person is interested in what they see on your Facebook page, it’s crucial that they have your contact information to learn more.
Post regularly on your Facebook page. Don’t just create your business page, make several posts the first day, and then stop posting for several months. Not keeping your page updated frequently shows your audience that you don’t care that much. If you need this Facebook page for your business, then stick to some kind of posting schedule.
Provide exclusive content that is available only to visitors who “Like” your Page. Internet viewers often feel that exclusive content is better than other content simply because it is exclusive. Since a “Like” costs the viewer nothing, they are likely to provide it out of curiosity, and your business benefits from the advertising.
It is possible to send out messages to all of your subscribers at once. While you certainly do not want to overuse this feature, as it will annoy people, it could come in very handy if you have a big announcement or you are running a contest. Save it for only your most important announcements, however.
Always look out for opportunities to show your leadership. Facebook is great for demonstrating your ability to be a niche leader. Seize all the opportunities available for commenting and answering questions that are related to your expertise. That is going to expose your brand to new and potential customers, which can only make you more popular.
Determine why you are creating a Facebook page in the first place. You don’t have a Facebook page just to have one. Is your goal to communicate with your customer? Or is it a way for them to reach out to you? Utilizing Facebook to increase sales is something different than simply using it to keep fans interested.
When using Facebook for marketing purposes, always maintain a high degree of professionalism. No matter how much you’d like to respond with an emotional viewpoint to customers, it’s always best to keep your personal opinion out of it. Act the same way you would if the customer were right there in your office.
Ask your subscribers to share your content with their friends. Offer an incentive if they do so, like a discount they can use the next time they buy something. You may also wish to offer a coupon code once your status is shared a set number of times.
Don’t let Facebook negativity bring your brand down. It’s tough facing negativity. The immediate response, if you follow through, is often defensiveness or negativity in return. That won’t help your Facebook marketing. You need to approach negativity with poise. Take the higher road and respond politely and meaningfully. Your fans will take notice.
Don’t forget to promote your Facebook page through offline channels. There are many places that you can drum up interest in your Facebook page, including print advertising, on your business cards, on direct mailing pieces, and even on your shop windows! You can grab many new Facebook fans this way.
Using Facebook to generate business for your company involves nothing more than a few minutes of your time every day. Hopefully this article has taught you the most efficient and effective ways to put this marketing tool to work for you. With a little practice, your business will really benefit from what you can do with Facebook!